Privacy Policy
Introduction
Welcome to Absent Friends, a trading style of Obua Ltd. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information, in compliance with the General Data Protection Regulation (GDPR).
Who We Are
- Company: Obua Ltd
- Company Number: 14527870
- Trading Style: Absent Friends
- Contact Email:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Address: Charter House, 103-105 Leigh Road, Leigh-On-Sea, Essex, SS9 1JL
Information We Collect
We collect personal information that you provide when you use our services, create an account, contact us, or interact with our website. The types of information we collect include:
- Account Information: When you create an account, we collect your name, email address, and other details necessary for creating a memorial.
- Usage Data: We use cookies and similar tracking technologies, including Google Analytics, to track user behavior and monitor traffic on our website. We also collect information about your interaction with our site, such as pages visited and links clicked.
- Social Tracking: We use tracking from social platforms such as Facebook and Instagram to better understand user preferences and interactions with our content.
How We Use Your Information
Your personal information is used for the following purposes:
- Account Management: To create and manage your account, including providing access to our services and communicating with you regarding your account.
- Service Improvement: To monitor and analyze user behavior on our website using Google Analytics and social tracking tools. This helps us improve our services and enhance user experience.
- Marketing and Communication: To provide updates, newsletters, and marketing materials (if you have opted in to receive such communications).
- Legal Compliance: To comply with legal obligations and regulations.
Cookies and Tracking Technologies
We use cookies to provide a personalized browsing experience and to collect information about website usage. Cookies help us understand user preferences and improve the website. You can control your cookie preferences through your browser settings.
Third-Party Services
We use third-party services, such as Google Analytics, to help us analyze website traffic and user behavior. These third parties may collect information such as your IP address, browser type, and pages visited. We ensure that any third-party services we use are GDPR compliant.
Your Rights
Under GDPR, you have the following rights regarding your personal information:
- Access: You have the right to access your personal information.
- Correction: You have the right to request that we correct any inaccurate information.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Objection: You can object to the processing of your personal data for marketing purposes.
- Restriction: You have the right to restrict the processing of your data in certain circumstances.
- Portability: You can request that we provide your personal data in a portable format.
To exercise any of these rights, please contact us at
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
- Email:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Address: Charter House, 103-105 Leigh Road, Leigh-On-Sea, Essex, SS9 1JL